Do you have any questions?
Frequently Asked Questions (FAQ) – Everything about Bashi Travel Tours
Travel rules and conditions
You can contact the support team via the contact us section on the site, email, phone number, or online chat.
Safar Bashi support is ready to respond to customers 24 hours a day, 7 days a week.
Some tours, such as the Burj Khalifa and the Museum of the Future, are suitable for people with physical disabilities, but some tours, such as the Desert Safari, may not be suitable. Please contact support for more information.
Support and contact us
For Iranian travelers who have already entered the UAE, a separate visa is not required for domestic tours to Dubai and Abu Dhabi.
Yes, some tours, such as safaris, water parks and amusement parks, have age or height restrictions. Please check the conditions of each tour before booking.
If any problems occur, please immediately contact the support number listed on the voucher so that your problem can be investigated and resolved.
Tour booking and purchase
To book a tour, simply go to the desired page, select the date and number of people, and receive a booking confirmation after completing the payment.
There is currently no option to pay in installments and all fees must be paid in full at the time of booking.
Once the purchase process is complete, your ticket or voucher will be sent via email. If you do not receive the email, please check your spam folder or contact support.
Yes, you can add multiple tours to your cart and pay for them all at once.
Cancellation and change of tour time
Cancellation or date change policies vary for each tour. Please read the relevant terms and conditions on the tour page or contact support before booking.
Yes, if the tour is canceled by the organizer, your payment will be fully refunded or an alternative tour will be offered.
No, there will be no refunds if you cancel the tour without prior notice. It is recommended that you notify support as soon as possible if there is a problem.
Information about tours
No, some tours include free transfers and others require a separate transfer request. Please check the details of each tour on the relevant page.
Yes, all prices displayed include entrance fees to the listed locations, unless otherwise stated in the description.
Yes, most tours have a Persian or English-speaking guide. Detailed information is listed on each tour page.
Yes, some ship and cruise tours include dinner or drinks, as specified in each tour description.
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Safar Bashi is your best choice for traveling to Dubai.